Refund Policy
Last Updated: March 2025
1. Overview
At Halfkut.com, we strive to provide a seamless experience for both buyers and sellers. This Refund Policy outlines the conditions under which refunds may be granted for services purchased on our platform.
2. Refund Eligibility
Refunds may be considered in the following cases:
- If a payment was made but the offer was not successfully listed due to a technical issue.
- If the platform experiences unexpected downtime, preventing the service from being delivered.
- If a duplicate payment was made for the same service.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- If a seller voluntarily removes or edits their offer before the end of the listing period.
- If an offer does not receive the expected engagement or sales.
- If a user violates our Terms & Conditions.
- If the refund request is made beyond 7 days from the date of payment.
4. Refund Request Process
To request a refund, please follow these steps:
- Send an email to support@halfkut.com with your payment details and reason for the refund.
- Our team will review your request within 5-7 business days.
- If approved, the refund will be processed to your original payment method within 7-10 business days.
5. Contact Us
If you have any questions about this Refund Policy, please contact us.